Ratherm Sp. z o.o. Ul. Agrestowa 3, 83-010 Rekcin
General Information
This Privacy and Cookie Policy of the website, hereinafter referred to as the Website, defines the rules for processing and protecting personal data and the use of cookies and other technologies, such as Google Analytics and Facebook Pixel, in connection with the use of the Website by Users.
For the purposes of this privacy policy, the following definitions apply:
1. Administrator – Ratherm Sp. z o.o., Ul. Agrestowa 3, 83-010 Rekcin, entered into the register of entrepreneurs maintained by the District Court Gdańsk-Północ in Gdańsk, VII Commercial Division of the National Court Register under KRS number: 0000695751, NIP (Tax ID): 5892036517, REGON: 368303273.
2. Website – the service available at: https://ratherm.pl/
3. User – any entity browsing the content of the Website.
4. GDPR (RODO) – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
1. The Administrator of the User's personal data within the meaning of the GDPR is the Administrator.
2. The User may provide their personal data to the Administrator via email addresses available on the Website, as well as through solutions such as the application form located on the website.
3. The legal basis for processing Users' personal data is the voluntary, specific, informed, and unambiguous consent of the User. Data may also be processed when the Administrator is authorized by law, for the performance of a contract, or based on a legitimate interest pursued by the Administrator. Specifically:
a. [EMAIL INQUIRIES] – Data provided via email are processed to respond to the inquiry. Providing data is voluntary but necessary to receive a response. Legal basis: Legitimate interest of the Administrator (Art. 6(1)(f) GDPR). Retention period: Until the correspondence ends and for 3 years thereafter.
b. [CONTRACTS/ORDERS/SERVICE] – Data provided regarding orders or service requests are processed to perform the contract. Providing data is voluntary but necessary to conclude the contract. Retention period: For the duration of the order fulfillment and the duration of statutory obligations (tax/accounting), as well as until the statute of limitations for potential claims expires.
c. [COMMERCIAL OFFERS] – Data provided to receive a commercial offer electronically are processed based on the User's consent. Retention period: Until the User withdraws consent.
4. The Administrator may entrust personal data to other entities that assist in achieving the stated goals (e.g., hosting providers, IT companies, courier companies, etc.).
5. User data will not be transferred to recipients in third countries or international organizations that do not provide an adequate level of protection confirmed by the European Commission.
6. The Administrator guarantees the confidentiality of all personal data provided.
7. Personal data are collected with due diligence and protected against unauthorized access in accordance with:
1. The User has rights related to the processing of their personal data, including:
2. The User has the right to withdraw consent at any time.
3. To exercise these rights, the User should send a request to: rodo@ratherm.pl
1. Data such as IP address, domain name, browser type, and operating system are collected automatically during website use via cookies or server logs.
2. Cookies are small files stored on the User's device that remember preferences to improve service quality and allow anonymous tracking of preferences.
3. Consent for cookies is granted through the browser settings on the User's device.
4. Users may disable cookies in their browser, though this may hinder the Website's functionality.
5. Server logs (IP, date, time, browser info) are used for administration and are not linked to specific Users or disclosed to unauthorized persons.
6. The Website uses anonymous tracking technologies:
7. Data from these tools are not used to identify individuals.
The Administrator uses data for:
· Correct functioning, configuration, and security of the Website.
· Session monitoring.
· Analysis, research, and auditing of Website views.
· Statistical and marketing purposes.
This document may be updated due to technological developments, changes in law, or Website updates. All changes will be communicated to Users immediately. Questions regarding this policy should be sent to: rodo@ratherm.pl